There are a lot of things about online shopping being cheated around us, so what should online shopping be vigilant about not being cheated? Next, I will tell you about the precautions about online shopping, and online shoppers must learn about it.

What are the precautions for online shopping:

How to identify online shopping fraud traps?

① Refund and verification code are fraud

No bank card password and CVN2 are required for any online purchase refund. Remember, any request for SMS verification code is fraud!!!

② Don't trust "low price" shopping websites

When logging in to the website, be alert to the so-called "security center", "authentication center", do not trust the "low price" shopping website, and be alert to the so-called "security center", "authentication center", "guarantee platform" and other phishing website links sent by email, SMS, chat tools.

How to use card safely in online shopping?

① During online shopping, personal information should be kept strictly confidential and attention should be paid to identifying phishing websites.

② Personal information such as ID number, bank card number, password, transaction SMS verification code, and credit card validity, verification code (CVN2, the last three digits of the number on the back signature strip) must be properly kept.

③ In order to protect the security of terminal equipment, the controls provided by banks or e-commerce companies to protect client security should be downloaded and installed in time to protect account passwords from theft. Update antivirus software regularly to prevent computer poisoning.

How to remedy bank card theft?

① Call the issuing bank or payment institution immediately

After you find that you have been cheated, please call the 'official customer service number of the relevant organization to reflect the situation. The earlier you call, the greater the hope of recovering the loss.

② Timely freeze or report the loss of card accounts

Because the bank card account information has been obtained by the swindler, in order to prevent the loss from happening again, the cardholder should remember to notify the bank or payment institution to freeze or report the loss of the card account.

③ Call 110 and ask how to obtain the alarm certificate

Some payment institutions require the cardholder to provide the alarm receipt as the proof of denying the transaction. Because the public security organ has regulations on the place where the case is accepted, it is recommended that the cardholder dial 110 for consultation before going to the police station to report the case.

Is online shopping trapped? Find them to complain!

① Consumer complaint hotline: 12315 (area code shall be added for complaints from other places).

② Complaints on the official purchase platform: Complaints on the purchase platform, whether you buy on Tmall, JD.com, or Gome or Suning, can be filed in the complaint zone according to the classification as long as you have quality problems with the things you buy.

In addition, please keep your consumption credentials carefully. For online shopping, consumers should pay attention to keeping the purchase order, delivery voucher, invoice, online commodity transaction picture and chat record with the merchant, and ask for valid shopping voucher or invoice, so as to protect their rights in case of consumption disputes.

If you find that your rights and interests are violated during online shopping, pick up your mobile phone and don't hesitate!